Privacy Policy

At Crownpeak, registered in Kenya ("Company", "we", "us", "our"), we establish this operational core document detailing our collection, usage, and safeguarding of customer data. Under the regulatory supervision of the Office of the Data Protection Commissioner (ODPC) of Kenya and aligned with the Data Protection Act 2019, we run a secure, user-respecting platform.

1. Identity of Data Controller

Your records are processed by Crownpeak. Should you have questions regarding this document or desire to assert your statutory rights, address our officer at [email protected]. No business telephone or external office maps are authorized for this support pathway.

2. Data Elements We Actively Secure

• Direct Contact Fields: Name, professional email, phone contacts, and form communications.
• Analytical Activity: IP logs, browser configurations, access paths, and read timing metrics.
• Cookies/Consent Choices: State choices preserved locally using Google Consent Mode v2 mechanisms.

3. Purpose & Legal Grounding

4. Retention Framework

We only store user data as long as necessary to fulfill your active subscriptions or to satisfy legal monitoring needs. Should you request deletion of your information, we purge records within 30 days, unless required for ongoing tax audits.

5. Statutory Protections for Kenyan Citizens

Under the Data Protection Act 2019, users hold full authority to edit, limit, or delete their profile information. You can also file data handling complaints with the Office of the Data Protection Commissioner (ODPC) of Kenya. To request updates or deletion of your records, contact us at [email protected].